Monday, June 13, 2011

CHALLENGES FACED IN DEVISING A COMPENSATION PLAN


Challenges Devising A Compensation Plan

Necessity Of Compensation Plan:
All organizations have a compensation plan, written or unwritten, formal or informal. For some organizations, the purpose of that plan may be merely to meet compliance requirements. For other organizations, the goal of the compensation plan may be to attract qualified employees, to retain those employees, and to motivate employees to direct their efforts towards achieving the goals of the organization. Regardless of the goal, size and complexity of a compensation plan, there are generally many easily-identified elements to any compensation plan.
A good Compensation plan is a must for any Company, big or small. The following checklist must be considered for devising a compensation plan for the organization:
·         Define the Job
·         Study and analyze the organization's general compensation structure.
·         Research and analyze the current compensation patterns in the Industry.
·         Determine the compensation level. 
·         List down all the important elements that make up a compensation plan and then provide for each one of them. 
·         Revise the plan based on the changes required.
·         Implement the plan and provide regular follow ups to make sure it is running smoothly.
However there are various problems, deterrent and challenges while devising a compensation plan. An HR in an organization has to deal with various questions, both at the organizational and individual level while forming the compensation plan. Some of these questions are as follows:

  • What is the goal of the organization's compensation system? In addition to attracting and retaining qualified employees, is there an intent to reward employees for good performance, motivate good performance, and/or create or reinforce a particular type of organizational climate?
  • What is the communication policy? How is the organization going to communicate the compensation plan to employees once it has been developed? Is the organization prepared to evaluate the effectiveness of any such communication? If so, how?
  • How will decisions regarding pay be made? Who will be involved in these decisions? What decision guidelines will need to be developed?
  • What is the organizations desired market position relative to pay? Will the organization choose to pay market rates, above market or below market? How does the desired market position fit with other strategic goals? Are there any competitive factors involved that will determine the pay strategy?
  • What is the desired mix between benefits and cash? Since benefits are an important form of compensation, how does an organization use them to maximize the effectiveness of the compensation plan?
  • What does the organization pay for? Does it pay for performance or seniority or some combination of the two?
  • What is the role of performance appraisal in the organization? How important is performance appraisal and why?
  • How will the organization manage change to the compensation plan once it has been developed? What systems need to be in place to implement any changes including deciding when change is necessary and who will make these decisions?
  • How does the compensation philosophy and plan fit with the rest of the organization? How can the compensation practices reinforce other overall management philosophies and objectives? 

Taking the time to consider and answer these questions will make the both the process of developing and administering a compensation plan much easier and will result in the development of a compensation plan that more closely matches the organization's goals and objectives.

Objectives of a Base Pay Program

Every organization's base pay program has certain objectives. The principal ones are as follows:
  • Internal equity
  • External equity (or competitiveness)
  • Individual equity
  • Process equity
  • Performance or productive incentives
  • Maximum use of financial resources
  • Compliance with rules and regulations
  • Administrative efficiency.

It is important for H.R. personnel to balance all these objectives for a sound base pay program. As these points are being reviewed, management should ask the following questions:
  • Is this point important to this organization? If so, how important?
  • What are the implications of this point to the current or desired practices?

Internal Equity - Internal equity deals with the perceived worth of a job relative to other jobs in the organization. All employees compare their jobs to other jobs within the organization. The management must often determine the "worth" or "value" of one job in relation other jobs for the purpose of pay programs. Maintaining appropriate pay relative to value or worth is achieving internal equity.

External Equity - External equity deals with the issue of market rates for jobs. An employer's goal should be to pay what is necessary to attract, retain and motivate a sufficient number of qualified employees. This requires a base pay program that pays competitively.

Individual Equity - Individual equity deals with how individuals perceive how they are being paid relative to other individuals within the organization and perhaps within the same position. In simple terms, employees want to feel that the rewards they receive for how they do their work are comparable to the rewards received by others for the same amount of effort or output, all other factors being equal. Management has to take into account this factor too.

Performance Incentives - A significant element of a base pay program is to encourage higher or increased levels of employee performance. Pay systems need to be designed to improve organizational performance.

Maximum Use of Financial Resources - Since an organization does not have unlimited financial resources, the management needs to be design the base pay program to maximize the value to the organization with minimum use of these limited resources.

Compliance with Laws and Regulations - While not the primary objective of a pay program, one of the objectives of the management is to see that a pay program is kept in compliance with various state and central laws and regulations.

Administrative Efficiency - Due to the limited financial resources in an organization, one of the objectives of the management is to be to have a pay program that is easy to administer, flexible, and cost-effective.

Developing Rates of Pay for Jobs

The basis for most pay programs is a pay structure - a hierarchy of jobs with pay ranges and/or rates assigned. This is yet another challenge for the management to look for while devising a compensation plan. Pay structures are designed so that the greater the worth of a job, the higher the pay grade and range. For the management developing a pay structure is a process with a series of steps:

Job Analysis - This involves collecting and evaluating relevant information about jobs. Any data collected should clarify the nature of the work being performed (principal or essential tasks, duties and responsibilities), the level of the work being performed, the extent and types of knowledge, skill, mental and physical effort and requirements, and responsibility required for the work being performed.

Job Documentation - There needs to be a formalized way to document job content. In most organizations, a job description is the means used to accomplish this. Job documentation is used to evaluate job content, provide objective criteria for making pay comparisons, ensure that jobs are classified according to content as opposed to individual personalities. It should be reviewed by line management.

Development of a Job Worth Hierarchy - A job worth hierarchy is the result of job evaluation, the overall process of comparing jobs. There are 6 major methods of comparing jobs in order to develop the job worth hierarchy. The first three methods are "whole-job" evaluations and are non-quantitative in nature. These include ranking, classification and slotting. The second three are "factor" evaluation and are quantitative in nature. These include point factor, factor comparison, and scored questionnaires.

Labor Market Data Collection and Analysis - Before an organization begins the process of collecting labor market data, it must first define its relevant labor market. This may include similar organizations in the same labor market, all employers in the local market, similar organizations in the regional or national market, and/or all employers in the regional or national market. The goal of labor market data collection is to find data from employers with whom the organization competes for employees. Once the data has been collected, it must be analyzed. The simplest analysis involves comparing the going market rate and approximating this rate within the organization's own pay structure. Other methods involve using advanced statistics to study relationships among certain items in a specific job or market group. An organization may find pay range information, as well as weighted average of actual pay, very helpful.

Establishment of Pay Ranges and/or Rates - In order to actually establish a pay structure, an organization needs to set rates of pay for the jobs in the job hierarchy. Before doing this, an organization needs to ask, and answer, the following questions:

  • How should the organization's pay level relate to the external market? Should the organization be a pay leader, match the market or pay less than market?
  • What is the organization willing to pay for: job content, seniority, performance, skills, cost of labor, or some combination of all of these?
  • What steps does the organization need to take to ensure that pay is administered in a manner free of bias and discrimination?

If an organization decides to use pay ranges, it will have to determine how many ranges to have. This will depend on the number of different levels of relative job value that are recognized by the organization and the difference in pay between the highest and lowest paid jobs in the pay structure.

Creating a pay structure is not the final step in the creation of a compensation plan. An organization must also decide how to administer this compensation plan. This means deciding how to pay new employees, how and when to give employees increases, how to determine the pay increase for an employee being promoted from one job to another and what influence, if any, cost of labor increases will have on the determination of pay increases for employees. This is also a challenge for the management.


Performance Appraisal

If an organization chooses to pay for performance, the compensation plan must include a well-designed and properly administered performance appraisal system in order to be complete. Following are some questions that will help determine if an organization's current performance appraisal system meets these criteria.
  • Is performance appraised on the direct measurement of an employee's output or results? Does the performance appraisal system consider only job-related behavior rather than personality traits?
  • Are supervisors and managers trained in the performance appraisal process?
  • Are the criteria used to measure performance as objective and quantitative as possible? Or are the criteria open to subjective interpretation?
  • Have objective job standards been developed? Have the employees had input into the development of these standards? Are they communicated to the employees at the beginning of the appraisal period? Are job standards reviewed regularly to ensure relevance and importance to the department and organization?
  • Is the employee actively involved in the performance appraisal process? Or is a performance appraisal something that is "done" to the employee?


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Topic: Perquisites and Fringe Benefits


Perquisites and Fringe Benefits
PERQUISITES
What are Perquisites:
     The term Perquisites  is often used colloquially to refer to those benefits of a more discretionary nature. Often, perks are given to employees who are doing notably well and/or have seniority.
     Perquisites, also known as “perks” are the extras that frequently go with executive status. Used to supplement the basic benefit package, perks range from such amenities special parking & plush offices to pay for vacation travel, automobile expenses, & company-paid membership in clubs.
     Perquisites are strictly restricted to the CEOs and that small group of key officials who comprise the senior management of the organization. In addition to the status relationship, perquisites provide benefits that either not considered as earned income to the recipient or are taxed at a modest level.
     More personal perks, such as low cost loans & personal use of company facilities (e.g.-airplanes), have been slowly disappearing over the last 10 yrs as various tax & regulatory agencies have ruled that their value must be included in the executive’s taxable income. However, the list of perks offered is long & will remain an expected feature of upper levels of the executive ladder. Speaking of perks, in 2000, apple computer’s CEO, Steve jobs, received the ultimate non financial incentive a $90 million Gulfstream V jet of his own.
      To maximize the time available to key executives for business related purposes and at the same time, enhance the quality of their lives, many highly desirable &special benefits & services are made available. These benefits & services frequently are grouped under the title of perquisites (perks).
Common perks are company cars, hotel stays, free refreshments, leisure activities on work time (golf, etc.), stationery, allowances for lunch, and—when multiple choices exist—first choice of such things as job assignments and vacation scheduling. They may also be given first chance at job promotions when vacancies exist.
List of Perquisites:
·        Rent free accommodation
·        Furnished accommodation
·        Accommodation at a concessional rate
·         Perquisite in respect of motor car
·         Gas, electricity, water supply provided free of cost
·         Free education
·         Free transport
·         Free domestic servant
·         Employee stock options(ESOP’S)
·         Interest free advance/loan
·         Leave travel concession(LTC)


                                                   
  FRINGE BENEFITS
Fringe Benefit – meaning:
         Any privilege, service, facility or amenity, directly or indirectly provided to employee  by an employer
         Any reimbursement for any purpose .
         Any free or concessional ticket for private journeys of employees and family members
         Contribution to approved superannuation fund
          The term Fringe benefits refer to various extra benefits provided to the employees, in addition to the compensation paid in the form of wage or salary. These benefits can be defined as any wage cost not directly connected with the employees productive effort, performance, service or sacrifice.
 It is also defined as those benefits which are provided by an employer to or for the benefit of an employee and which are not in the form of wages, salaries and time-related payments.
Different terms are used to denote fringe benefits. They are welfare measures, social charges, social security measures, supplements, sub-wages, employee benefits etc. In addition workers commonly receive such benefits as holiday with pay, low cost meals, low-rent housing etc. Such additions to the wage proper are sometimes referred to as fringe benefits.
 Benefits that have no relation to employment or wages should not be regarded as fringe benefits even though they may constitute a significant part of the workers total income.
Thus, fringe benefits are those monetary and non-monetary benefits given to the employees during and post employment period which are connected with employment but not to the employees contributions to the organization.
Coverage: Fringe benefits covers bonus, social security measures, retirement benefits like provident fund, gratuity, pension, workmen’s compensation, housing, medical, canteen, co-operative credit, consumer stores, educational facilities, recreational facilities, financial advice and so on.
OBJECTIVES OF FRINGE BENEFITS:
 The important objectives of fringe benefits are:
1. To create and improve sound industrial relations
2. To boost up employee morale.
3. To motivate the employees by identifying and satisfying their unsatisfied needs.
4. To provide qualitative work environment and work life.
5. To provide security to the employees against social risks like old age benefits and maternity benefits.
6. To protect the health of the employees and to provide safety to the employees against accidents.
7. To promote employees welfare by providing welfare measures like recreation facilities.
8. To create a sense of belongingness among employees and to retain them. Hence, fringe benefits are called golden hand-cuffs.
9. To meet requirements of various legislations relating to fringe benefits.
NEED FOR EXTENDING FRINGE BENEFITS
Most organisation have been extending the fringe to their employees, year after year, for the following reasons
1.   EMPLOYEE DEMANDS:-Employees demand more the valued types of fringe benefits rather than pay hike because of reduction in tax burden.
2.   TRADE UNIONS DEMANDS:-Trades unions compete with each other for getting more fringe benefits to their members.
3.   EPLOYER’S PREFERENCE:-fringe benefits motivate the employees for better contribution to the organisation.
4.   AS A SOCIAL SECURITY:-Fringe benefits provide social security to employees against various contingencies.
5.   TO IMPROVE HUMAN RELATIONS:-Human relations are maintained when employers are satisfied economically, social and psychologically.

 TYPES OF FRINGE BENEFITS:
1. For Employment Security :
Benefits under this head include unemployment, insurance, technological adjustment pay, leave travel pay, overtime pay, level for negotiation, leave for maternity, leave for grievances, holidays, cost of living bonus, call-back pay, lay-off, retiring rooms, jobs to the sons/daughters of the employees and the like.
2. For Health Protection:
Benefits under this head include accident insurance, disability insurance, health insurance, hospitalization, life insurance, medical care, sick benefits, sick leave, etc.
3. For Old Age and Retirement:
Benefits under this category include: deferred income plans, pension, gratuity, provident fund, old age assistance, old age counseling , medical benefits for retired employees, traveling concession to retired employees, jobs to sons/daughters of the deceased employee and the like.
4. For Personnel Identification, Participation and Stimulation:
This category covers the following benefits: anniversary awards, attendance bonus, canteen, cooperative credit societies, educational facilities, beauty parlor services, housing, income tax aid, counseling, quality bonus, recreational programs, stress counseling, safety measures etc.



CLASSIFICATION OF FRINGE BENEFITS
1.    PAYEMENT FOR TIME NOT WORKED:-Benefits under this category include sick leave with pay, vacation pay, paid rest and relief time, paid lunch periods, grievance time, bargaining time, travel time etc.
2.   EXTRA TIME FOR TIME WORKED:-This category covers benefits such as premium pay, incentive bonus, shift premium, old age insurance, profit sharing, unemployment compensation, deewali or pooja bonus, food cost subsidy, housing subsidy, recreation etc.
3.   EMPLOYEE SECURITY:-Provided with the benefits of confirmation of the employee on the job creates a sense of job security. further, a minimum and continuous wage or salary gives a sense of security to life.
4.   SAFETY AND HEALTH:-In India, the Factories Act, 1948, stipulated certain requirements regarding working conditions with a view to providing a safe working environment.
Difference between perquisites and fringe benefits:                                               
       Fringe benefits                        Perquisites
Expense done by employer on the entertainment facilities of employee counts under fringe benefit
free education facility provided to employee's children came under perquisite
Fringe benefits are not clubbed with the salary & the tax on the same is paid by the employer
The perquisites are clubbed under the head income from salary and tax accordingly to employee
Fringe benefits are taxed in the hands of employer
The perquisites are in the hands of employee himself
Calculation by IT dept for the purpose of income tax for deference amount as INCOME is called fringe benefits.
Perquisites are known as subsidized facilities like housing, schooling, conveyance etc, which is offered by an organization to their employees.